Managed Security Service

Support monitoring and responding to cyber security incidents 24/7 for organizations and enterprises.

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Competitive advantages

We provide information security service with flexible options according to customer’s needs and current situations

Implementation process

We are committed to providing services with a comprehensive implementation process, ensuring compliance with clients’ information security policies and procedures.

Tier 1 (VCS)

Carry out 24/7 monitoring and be responsible for tackling warnings according to instructions

Tier 2 ( Customer )

Receive incidents from Tier 1 and handle common problems and escalate incidents to Tier 3

Tier 3 (VCS)

Receive escalating incidents from Tier 2 for more in-depth handling, and rewrite response instructions

Content Analysis (VCS)

Improve, enhance, optimize the system’s processing capability

Threat Analysis (VCS)

Review, analyze and update knowledge about new threats into the system

SOC Manager (VCS & Khách hàng)

Operate, manage the system, then check and evaluate the system performance

24/7 Security Emergency Response

soc247@viettel.com.vn (+84) 981 360 360